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Show Notes: 3/21/09

In Internet Marketing, Show Notes on March 24, 2009 at 7:36 pm

The Orlando Business Report: SHOW #1 Original Airing: 3/21/09

Listen / Download the show here:

  • Segment #1: Proper Forms of Business Communication
  • Segment #2: Ron Lattrell from Diamond Pawn
  • Segment #3: Mike Finn, Sticky Films & Fund Education Now
  • Segment #4: Power Points with Steve Urquhart: Small Business Stimulus

Ron Lattrell, Diamond Pawn: http://diamondpawn.com/

Mike Finn, Sticky Films:

Power Points with Steve Urquhart:

I. The basics …

A. The American Recovery and Reinvestment Act of 2009 (Recovery Act) was signed into law by President Obama on February 17, 2009. It is an unprecedented effort to jumpstart our economy, create or save millions of jobs, and to address long-neglected challenges so our country can thrive in the 21st century.

B. The Recovery Act takes a comprehensive approach and attacks several problems facing small businesses at once by reducing fees, guaranteeing a greater share of certain loans, expanding capacity in the Microloan program, providing new loans to help small businesses keep their doors open through economic hardship, as well as new mechanisms to help unfreeze the secondary markets for SBA-backed loans.

C. The bill provides $730 million to the Small Business Administration (SBA) and makes changes to the agency’s lending and investment programs so that they can reach more small businesses that need help.

·         $375 million for temporary fee reductions or eliminations on SBA loans and increased SBA guaranteed shares, up to 90 percent for certain loans (saving businesses about $2000 on a $100,000 loan)

·         $255 million for a new loan program to help small businesses meet existing debt payments, helping small businesses consolidate their debts — something it wasn’t allowed to do in the past.

·         $30 million for expanding SBA’s Microloan program, enough to finance up to $50 million in new lending and $24 million in technical assistance grants to microlenders

·         $15 million for expanding SBA’s Surety Bond Guarantee program

The bill also authorizes refinancing for certain SBA loans so borrowers can expand their businesses on favorable terms, and expands leverage capability for Small Business Investment Companies.

D. The main areas of focus for investment include:

·       Infrastructure

·       “Green jobs”

·       Health care

·       Education

There should be plenty of opportunities for small businesses to contract with the government: By congressional mandate, the government aims to award 23% of all contract dollars across all agencies to small businesses every year. (State and local governments have their own rules; in Florida you can visit the Department of Management Services Web site to learn about contracting with the state of Florida – http://dms.myflorida.com/contracts and http://dms.myflorida.com/business_operations/state_purchasing)

As a small business, you must first find out what federal or state agencies, if any, are buying their products or services and then network with the right people at those agencies. This can involve submitting lengthy proposals, and can take weeks or months to hear whether a company has won the contract. Small businesses are often at a disadvantage compared with larger businesses that have a staff well-versed in the intricacies of government contracts.

According to Shelby Scarbrough, of the Virginia based Entrepreneurs’ Organization, “Many times it is better for a small business to start out as a subcontractor on government projects to get a sense of what government work is like.”

In the month of April, the SBDC will offer a series of seminars on contracting with the government, including federal procurement, bids and proposals, subcontracting and teaming … http://www.bus.ucf.edu/sbdc/seminars_gov_descriptions.html

II. Outlook for recovery?

A. By most economic indicators, things will get worse before they get better

B. That being said, I anticipate that we will see the bottom of the stock market and close to a bottom of the housing market in 2009

C. Some parts of Florida are going to take longer to recover, because not all parts of the state have the diversity that the Metro Orlando area has

III. What else?

A. Check out Recovery.gov to learn more about the high level goals

B. Go to sba.gov/recovery and sba.gov/stimulus to learn more about the programs discussed here today

C. And make sure that you plug in with the Small Business Development Center  www.sbdcorlando.com  and the Disney Entrepreneurship Center for local program support (the SBDC just held a workshop this week called “Business Strategies during a Down Economy” and other events are posted on their site)

D. This plan also has provisions for hiring and training staff, including tax credits for hiring disadvantaged youth or unemployed veterans.  In our next segment, I will talk about Florida’s workforce system and investments in talent to compete in the 21st Century.

Show Notes: 3/28/09

In Internet Marketing, Show Notes on April 1, 2009 at 7:59 pm

Show #2: March 28, 2009

Listen / Download Now:

  • Segment #1: Web 2.0, Simple Ways to Maximize Your Online Content Exposure
  • Segment #2: Steve Urquhart Interview, Article: 3/4 of World’s Messages Sent by Mobile
  • Segment #3: Mike Deardoff Interview,
  • Segment #4: Power Points with Steve Urquhart

Steve Urquhart, Vice President of Workforce Performance at Workforce Florida, Inc.

Mike Deardoff, Vice President of Deardoff Automotive Group

Notes and Links:

14 Ways To Maximize Your Online Content Exposure

 

 

 

Getting on the first page of Google.

 

The first page of Google is now the holy grail of marketing achievement. It has also become the

most competitive battleground for Internet marketers and website optimizers all jockeying for

position in a wide variety of different methods. Some methods work. Some do not. And some like

cloaking are considered improper and get your website permanently shut down. What the search

engine providers ultimately want is for you to get the most relevant results, not the site that has

been optimized with tricks and methodology designed to fool the search engine. The algorithms

for detecting the good results from the bad results are continually improving. They are also

effective at helping the search engine providers’ ban misleading marketers from our search

results and closing down websites that use “Black Hat” Optimization.

 

Google and other search engine companies now employ a team of expert web detectives to flush

out and defeat the Black Hat optimizers. If you are unfamiliar with that term you may have already

paid a Black Hat optimizer thousands of dollars to optimize your website and had little or short lived results. With many companies frustrated with wasted budgets and poor results from

optimization, we are seeing a trend to the natural and pure side of Internet marketing. We refer to

this as organic or natural optimization. Optimized Online Media is one method, which uses only

white hat or organic optimization and is quickly emerging as the most efficient method to

dominate the highest positions on the search engines without having to pay a monthly fee per

term as you would with pay per click.

 

Use Online Media instead of optimizing your website to drive traffic.

 

Did you know that there are over 200 million websites on the Internet? No matter how much you

spend on optimizing your website the chance of boosting your page rank even into the top 100,000 sites is slim to none. However, using a site to promote your business that is already ranked in the top 20,000, makes a lot of sense and dramatically increases your chance of landing on the firstpage of search results. But, it takes even more than that to guarantee results.

 

Optimized Online Media leverages syndicated online media and SEO methodology to improve

search engine results over a broad spectrum of search phrases. The goal is to increase company

revenues by driving highly qualified traffic to their websites with as many optimized search

phases as possible, not just a few. Since it does produce the most relevant text results and this

is what the web crawlers are looking for, it should never be defeated by the search engine

providers. Optimized Media is proving to be a big advantage to companies seeking more visibility

on a wide spectrum of searches and better and longer lasting results from their media or

SEO/SEM campaign.

 

Write Internet articles that get published and attract readers.

 

There are several important rules for success to follow for publishing on the Internet. You need

crisp and concise content, but also a method of distribution that will reach millions of readers and

get your article to the top of the search engines.

 

First of all, you want to make articles short, establish your knowledge and give useful advice. Writing 5 bullets or 4 paragraphs are just enough to generate interest and get click through. Too much information and extremely long articles will cause readers to click out. An easy way to jump start writers block is to start by writing 5 bullet points, then expand to one paragraph on each point. Another method is to use Q&A. Write 4 questions you would want to be asked in a newspaper interview, then answer them. Use “Frequently Asked Questions.” What are the most frequent questions people ask you when making a buying decision. Ask and answer them in your article. These are the same questions people will type into Google when looking for your product of service.

 

Anything you have previously published off-line under non-exclusive agreement also works. Content from books, articles, or interview transcripts can be published on the Internet to reach a new and larger audience. However, you do not want to republish exact content that previously appeared in other Internet locations. Google can detect duplicated content and it will adversely affect your search results.

 

Write PFB (Problem Feature Benefit) articles. Begin with the problem clients are having and then explain how your features or service solve the problem and end with the benefits. Write anecdotal articles. Write about a real customer experience using the PFB formula. Exclude names unless

you get written permission.

 

Look for ideas in obvious places. Look on your on your website and brochures sales

presentation. Search for articles on Google for your key words. Ask other staff members and

have a brainstorming meeting. Ask your clients what they want to learn more about. Ask your

clients what is their buying criterion. These last two can be done in a survey to your database and

will give you great information to use in all of your marketing vehicles.

 

Where you publish articles will make a huge difference.

 

Your articles’ ranking in search results on Google, Yahoo, MSN and the others will make the

difference between hundreds of readers or millions. The value or page rank of the site that hosts

your article will influence if you land on the first page or fifth page in a search. Many authors write

great content and then publish on low ranking Ezines, blogs and free PR services. This may be

gratifying to see your content online, but to most potential readers it will be lost in the back pages

of the search engines.

 

There are syndicated news networks like UPI and Reuters and other Internet specific news portals that have massive distribution to millions of readers and pull a very high page ranking on the search engines. This is where you want to get published. Most of these sites only accept content from accredited or approved contributing editors. Working with an approved media agency can facilitate publication on these sites. The best advice I can give writers is – if you are going to take the time to write articles, also take the time to get it read by millions of readers.

 

A guide to best practices for your online media campaign.

 

Many of the following ideas have come to us from our clients. In addition to gaining dominance on

the search results on the first pages of Google, there are many different ways companies can

proactively leverage Online Media to support sales marketing and other activities. Implement these tactics to get the best results from your online media campaign.

 

1. Increase your reach – How many potential clients are aware that you exist? This is the

most fundamental aspect of all marketing. How many of these searchers are visiting your

website. How many Google first pages are you listed? Your first goal is to get on the first page for a wide variety of search phrases in your industry so consumers in hunt mode

can find you.

 

2. Get more traffic – Link your articles to your website(s) to make it easy for interested readers to click through.

 

3. Build a client database – Once clients get to your website, collect their email addresses and interests. Add these to your database for permissive personalized marketing.

 

4. Retain clients longer – Use your articles to position to your company as a market leader.

Set the market’s buying criterion and provide clients information on how to use your

product or service. Become the market leader, provide valuable information and you will build client preference and improve retention.

 

5. Improve response from email campaigns – Send out links to published articles in promotional email campaigns.

 

6. Use as a sales closing tool – Send links to published articles to clients in advance or

during presentations. This will assert your position as a leader, convey your value

proposition and improve credibility, which can help close sales. Before the Internet,

companies used to mail news clippings to clients to “make hay” from their publicity. Now

you can accomplish the same result with the speed of email and show market dominance

by demonstrating high Google ranking for phrases commonly used in your industry. In

addition to the ranking each article provides information that buyers are seeking to guide

purchase decisions.

 

7. Credibility building – Companies that provide the most information and best information

always lead in mind share. This is an important aspect of becoming the top company in

any market. The same information that may appear to be self serving posted on your

website takes on more credibility when published as a news article. Company officers,

employees, sales staff, everyone in the company can proactively direct clients to news

articles with links or by typing a phrase into Google to demonstrate a company’s

dominant position in the market.

 

8. Information reference material – Instructional information can be published in articles to

save the time of explaining procedures or processes. Using editorial for this purpose also

positions the author as an expert in her or his field.

 

9. Become the best source of information in your industry – Control the flow of

information and you control the buying criterion. Chet Holmes International has been

using this methodology with its “core story” concept to help clients gain superior access

to high-level decision makers and build market dominance for companies in a myriad of

industries.

 

10. Better than newsletters – Enhance the personalization on your monthly contact with

clients by providing article links to subjects of individual interest to your clients rather than

a newsletter about your company that is generic and uninteresting to most readers.

Generic newsletters also cause opt outs of database clients. Personalized marketing by

providing articles based on the clients subjects of interest increases retention and gives

the client the feeling they are being treated as an individual, not being spammed.

 

11. Improve your website page rank – Articles published online with activated links create

inbound links to your website. Most search engine algorithms count inbound links as one

method of establishing the page rank of your website.

 

12. Improve customer service – Publish helpful “how to” or “how to avoid mistakes” articles

that customer service reps can direct a client to with common problems. This can save

hours of time and expense for companies in phone help time and improve you customer

relationships.

 

13. Collateral material – How many brochures are given out each year and how many

people actually read them? Put your company’s most valuable promotional information

online in interesting and credible editorial format. Benefits are increased reach and increased

readership –linked to your website for increased commerce and retention.

 

14. In advertising – Traditional advertising is in decline at a rate never seen in history. Even

powerhouse publications like the New York Times and the Los Angeles Times have

made drastic cutbacks and layoffs due to reduction in ad revenue. In fact, 92% of consumers

today are turning to search engines for their purchases and information. Online PR and

getting to the top of a search page can even improve your traditional ads response by

giving a memorable phrase that can be typed into Google as a call to action/ response

vehicle. Chet Holmes says, “just go to Google and type in “double sales”. This makes

your ad more memorable, establishes market position and gives clients a memorable

phrase to relate you to the next time they are on their computer. This is much easier to

remember than your phone number or most URL names of websites used in traditional

ads as a response vehicle.

 

Chet Holmes International creates and runs Optimized Online Media campaigns that are guaranteed to get you on the first page of Google for a wide variety of search results. The campaign designs are personalized and optimized with keyword research for each company to attract their ideal clients. They are published only on top ranked syndicated news portals guaranteeing first page ranking.   We also perform website makeovers to maximize conversion rate of traffic from all sources.  Please call for an appointment to get your optimized campaign design today.

 

Contact:

 

Scott Setterlund

CHI SEO/SEM Representative

scotts@chetholmes.com

www.chetholmes.com

208.608.2919 mobile

208.629-2226 direct

 

The 10 Natural Marketing Advantages of Small Business
John Jantsch | December 29th, 2008 – 05:18 AM


(43) found this useful. Do you? 
As companies large and small wrestle with the realities of a challenging economy, I think it’s the perfect time to be a small business.
Small businesses possess certain natural advantages in economic downturns that make them much more flexible and able to survive and thrive in slow markets. In addition, I think 2009 will be the year of the small business. The market is hungry to connect with companies and products that are more personal and real.
In recognition of this coming trend I’ve listed what I believe are natural competitive advantages that will give small businesses the opportunity to thrive in the coming year.
1. Focus – In order to survive, most small businesses must adopt a narrow market focus. In doing so, they can develop a premium reputation for serving that narrow market.
2. Reach – Small business owners are so close to their markets they can experience what their market experiences. They can deliver CEO-level experience to any size client who can connect with a client better a 25-year veteran and author of two books on the industry or two 20-something whiz kids from McKenzie?
3. Nurture – Small businesses can grow with customer needs. Often, they can create products and services that address highly personalized requests at a moments notice.
4. Surprise – The best small businesses understand the value of surprising their clients from time to time. A simple interrupt in the system can become a system for a small business.
5. Transform – Small businesses can obtain new data from a market, or even a client or two, and dramatically change their business model to align with a new opportunity.
6. Partner – Smart small businesses create networks of strategic partners and address the needs of their clients with the best and brightest every time.
7. Automate – The proper use of technology allows small businesses to put up big shop follow-up, service and prospecting without the overhead. Plus, they can outsource the boring work.
8. Educate – Lacking big ad budget, small businesses must educate their prospects before they can make any ground selling them. This trust building process makes selling unnecessary and delivers the ideal client relationships.
9. Meaning – Small business is personal. Markets are hungry for businesses that allow them to connect to something beyond the products and services. Small businesses can deliver a story that has meaning.
10. Play – Why does someone start a business anyway – To get more life, to develop a passion, to get free? It doesn’t really matter that freedom comes with an 80 hour work week. Passion and purpose are sexy and contagious.
Think Big, Act Small!

Show #3 Notes: 4-4-09

In Show Notes, Uncategorized on April 6, 2009 at 8:57 pm

Show #3 Notes: 4-4-09

Listen / Download to Show Segments:

  • Segment #1: DP and Brittani discuss local business competing with the Internet as well as Alan Grayson interviewed on Fox Business News
  • Segment #2: Interview with Scott Thomas, author of Financial Secrets for the Man of Means
  • Segment #3: Tips and Tricks for Small Business including Free Online Advertising Tips, the Supposed “Death of TV” and Twitter 101
  • Segment #4: Power Points with Steve Urquhart: Productivity Tools for Small Business, Part 2

SHOW NOTES AND LINKS

Alan Grayson being interviewed on Fox Business News

Scott Thomas, our Guest Interview for 4-4-09

  1. The Financial Farmer, Inc. in Maitland, Fl: a financial advisory firm
  2. Buy the book, “Financial Secrets for the Man of Means”

Short Segment Notes and Links:

  1. Kijiji.com
  2. Craigslist.com
  3. EzineArticles
  4. Twitter

Power Points with Steve Urquhart, Notes and Links

iPhone – www.apple.com
Google Docs – www.google.com
Sun Open Office Suite – www.openoffice.org
LifeDev – www.lifedev.net
Evernote – www.evernote.com
Paint.net – www.getpaint.net
Basecamp project management – www.basecamphq.com
5pm project management – www.5pmweb.com
30 Boxes calendar online – 30boxes.com
Agree A Date coordination – www.agreeAdate.com
Freshbooks accounting – www.freshbooks.com
LinkedIn social networking – www.linkedin.com
eVoice receptionist – www.evoicereceptionist.com
OneBox telecom solution – www.onebox.com
YouTube video site – www.youtube.com
JibJab creative site – www.jibjab.com
eHow – www.ehow.com

A 1. The “basics”

A.1 I can’t think of many small businesses that could survive and be taken seriously these days without … at a minimum … the following basic technology:

A.2 Starting with a computer; these days you can get a laptop computer for about $600 and that gives you the flexibility to go wherever the job is. Desktop systems are fine but if you have to pick one or the other, go with the laptop …

A.3 Not only do you need to be accessible, but you need to have access to your information wherever you are; today’s smart phones can help you achieve that. My personal choice is an iPhone (and that would be an entire segment all by itself) There are probably hundreds of choices to consider, but today’s cell phone is more like your digital lifeline

A.4 Back up your work – at a minimum you should have an external drive to save your project work and to archive client projects. Ideally, you will have a basic server for your office computer and some off-site back up, such as Mozy.com.

A.5 If you are just getting started with your business and cash flow is a challenge, you may not have the hundreds of dollars to invest in office productivity software, so consider Google.com or Sun’s OpenOffice for the presentation, word processing and spreadsheet tools that are essential in today’s workplace

B 2. Productivity tools

B.1 There are so many great tools and resources available online, and many are free. I am going to share five that cover a number of common small business needs, and remember, links to all of these can be found on the Orlando Business Review dot com web site (you can find many more on LifeDev …)

B.2 #1 – Evernote

B.2.1 Forget about bookmarking web sites, by the time you come back to the site the content has changed or moved and you forget why you bookmarked it in the first place. With Evernote, you have a “virtual scrapbook” of the resources and information you want, synced to your computer, phone and the web …

B.3 #2 – Paint.net

B.3.1 Ever need to make an edit to a digital photo, or manage an image that you’ve scanned? This is a free photo editing tool that allows you to make Photoshop level edits without the hit to your wallet …

B.4 #3 – Basecamp (or 5pm)

B.4.1 Tom Peters, a business consultant who write “In Search of Excellence” says that we are all project managers, and that the projects we work on become our brand. To keep track of the files, activities, milestones and communications around a client project, I strongly recommend Basecamp … 5pm is another online project tool that you may want to check out

B.5 #4 – 30 boxes … also agreeAdate

B.5.1 How do you coordinate schedules with people who aren’t even on the same calendar program, never mind on the same network where you can just look into their Outlook calendar to see when they are available? 30 Boxes is a calendar tool that gives you some flexibility on this front, and agreeAdate helps you to “vector” a meeting time from multiple options with multiple participants

B.6 #5 – Freshbooks

B.6.1 Finances are the lifeblood of any small business, and if you are not managing your accounts receivable you are not going to stay in business for long. There are literally hundreds of options out there, but one that is relatively new on the scene is Freshbooks, and I recommend taking a look at it … it gives you invoicing, time tracking and accounting features that are simple and effective.

B.7 #6 – LinkedIn

B.7.1 Even though LinkedIn is really a social networking resource not a productivity tool, I have to give it a plug because I think that it is THE leading social network out there for business and it puts you in touch with people that you need to grow your customer base. As you make new contacts, you can see their networks as well, and through facilitated introductions you can get introduced to yoiur next customers, get recommended, and showcase your capabilities to the Web 2.0 community

C 3. Big company feel on a small biz budget

C.1 So how do you get that “big company” image when you are working with a small biz budget?

C.2 Consider a service like eVoice Receptionist or OneBox that gives your business a big company feel while ensuring you never miss a call

D 4. Getting the word out about your business

D.1 One of the biggest challenges about running a small business is that not only are you the one doing most or all of the work, but you are also responsible for growing that business at the same time.

D.2 Much of that will come from “word of mouth” advertising initially, but you have to make some good investments up front to keep your business growing.

D.3 There are a number of freebies out there which can help you tell your story, for example posting videos and animated graphics on YouTube … and if it’s really good you might get the benefit of viral marketing when people forward your creative clip to their friends. Think JibJab …

D.4 As a starting point, check out sites like ehow.com, search “Small Business” and you’ll find hundreds of tips and ideas … look for the link on the Orlando Business Review dot com site

D.5 http://www.ehow.com/how_4457273_advertise-small-business-cheap-effective.html

D.6 My friends DP and Brit can tell you all about Search Engine Optimization or SEO … so I won’t steal their thunder … but if you don’t know what SEO is you need to know, as this will make all the difference when people are looking for a business that can help with their needs